When we started
Conditions we treat
Prescriptions issued
Average delivery speed
Average reply time
2009
2014
2015
2016
2017
2019
2020
2022
2024
2025
The faces behind your care. Made up of GPs, pharmacists, independent prescribers and compliance experts, our clinical board works to ensure our processes are safe and effective, while empowering you to choose better.
Treated enables our clinicians to take a more hands-on approach to supporting patients over time, using our aftercare model to adjust treatments and keep things on track. This makes care a two-way conversation, with patients feeling more empowered to manage their health.
Superintendent Pharmacist + Independent Prescriber
Registered with GPhC (No. 2202465)
Independent Prescriber
Registered with GPhC (No. 2070724)
Clinical Board Member
To help us ensure your safety and effective care delivery, our Clinical Board develop robust process frameworks for each condition we treat, and each treatment we offer. These frameworks include specific requirements for the consultation, aftercare, prescription review you’ll take part in when getting treatment from us, and are peer-reviewed before each treatment is made available. This thorough, collective approach helps us to maximise treatment outcomes for you, and give you the best experience when receiving care from us.
The General Pharmaceutical Council (GPhC) is the British regulator for pharmacies and pharmacists.
They publish a public register that enables you to find pharmacies and pharmacists and check that they're eligible to practice.
They regularly inspect pharmacies too to ensure they're well-managed and providing services that are safe.
All from the comfort of your device. Get access to what you need, when you need it.
Ask questions and get expert recommendations, at the touch of a button.
We'll review your health info and, if it's safe, offer you a treatment that suits your needs.
Once you've accepted our clinician's recommendation, we'll send your treatment by next working day
We'll check in regularly to see how your treatment is going, and you'll get access to clinical team to ask them anything you like.
Our registered UK pharmacy hub is where your treatment is checked, dispensed, and securely shipped. We use state-of-the-art systems to ensure your prescription is fulfilled safely and efficiently.
Alongside matching you with the right treatment for your needs, we’re committed to providing accurate and up-to-date health information.
That means continual research, to stay on top of constantly-shifting health trends. We’ll break down complicated health topics, and give you reliable, digestible info that makes sense to your life.
All of our content is reviewed by a clinical expert before being published, and we’ll only ever serve you data from reputable sources. We review our site content every three years to ensure it’s still accurate and relevant to the present day.
Editorial Policy
We take your privacy and security seriously. Any time you consult with us, your medical information is shared only with those who need to see it.
Your chats with our doctor are encrypted, and we don’t share your information with anyone outside the regulated health space.
We're listening
Access clinician support easily from your account.
You can always let us know.
If you’re unhappy with our service for any reason, drop us a message and we’ll try and find a solution for you. Our team is on hand Monday to Friday, 9-5.
And for any medical problems, we’ll pass you onto our clinical team, who will also reach out every now and again to see how you’re getting on with your treatment.
But if we can’t find a solution together, here’s how you can make a complaint.
Complaints policy
Our dedicated team is here to help any time you need us. We're experts on pretty much anything health releated.
You can also check our FAQs.
Privacy Policy
